CITIZEN'S CHARTER

DEPARTMENT OF EDUCATION - SCHOOLS DIVISION OF TALISAY

As of July 2023

Internal Services – Schools Governance & Operations Division (SGOD)

Information generated from the Basic Education Information System Modules including education statistics, sector performance indicators and profile of public and private schools, learning centers and other education service providers.

Office or Division:		Planning Unit
Classification:		Simple
Type of Transaction:		G2G – Government to Government
Who may avail:		Internal Stakeholder
CHECKLIST OF REQUIREMENTS			WHERE TO SECURE
1.Letter request address to SDS (1 original copy)			Client
2.Request Form ( 1 original copy)			Front Desk
CLIENT STEPS	AGENCY ACTION		FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1.Submit letter request and Filled -up form to the Records Unit	1.1. Receive the letter request from the client and forward to the OSDS		None	10 minutes	Records Unit
	1.2. Refer letter request to Chief, SGOD		None	5 minutes	SDS
	1.3. Refer letter request to Planning Officer		None	5 minutes	Chief, SGOD
	1.4. Make the necessary action undertaken to the said letter request		None	2 days	Planning Officer
	1.5. Prepare the transmittal letter to be signed by SDS		None	15 minutes	Planning Officer
2.Receive the necessary documents	2.1. Release of the documents to the end user		None	2 minutes	Records Unit
	TOTAL:		None	Two (2) days, Four (4) hours, 32 minutes

This Service is intended for the processing of requests of data for EBEIS, LIS, NAT, and Performance Indicators.

Office or Division:		Planning Unit
Classification:		Simple
Type of Transaction:		G2G – Government to Government
Who may avail:		All
CHECKLIST OF REQUIREMENTS			WHERE TO SECURE
1.Letter request (original)			Station assignment (to be secured by the concerned employee
CLIENT STEPS	AGENCY ACTION		FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1.Submit the necessary document	1.1Receives letter request & to be forwarded to the SDS for referral of proper service provider		None	5 minutes	Planning and Research Unit
	1.2 Approval of letter request & referred to the Planning Unit		None	15 minutes
	1.3 For action & provide data information needed by clients		None	30 minutes
	TOTAL:		None	50 minutes